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How should the Nigerian intelligence Service respond to the crisis of public opinion



The National Intelligence Agency (NIA) is a department of the Nigerian government that oversees foreign intelligence and counterintelligence operations.

National Security Agency (SSS) - Responsible for domestic intelligence

National Intelligence Agency (NIA) -- Responsible for foreign intelligence and counterintelligence operations

Defense Intelligence Agency (DIA) - Responsible for military intelligence.

Recently, Knowlesys Intelligence System found that The fact time release “A video has gone viral on social media platforms, especially WhatsApp and Facebook claiming that Fulanis are imported from Mali, Chad, and Niger Republic into Nigeria to get Permanent Voters Card (PVC)"

With the popularization of new media such as the Internet and mobile phones, everyone has a microphone and is a spokesman. Media is everywhere. The unprecedented number and speed of information dissemination and public opinion generation channels bring severe challenges to the response and disposal of public opinion in emergencies. Faced with this situation, what is the focus of public opinion crisis management of government and enterprise departments?

1. Collecting public opinion information

Nowadays, the network has become the main battlefield of public opinion crisis event. In the face of so much network information, we need to use network public opinion monitoring software to collect public opinion information related to ourselves. At present, many enterprises have developed a number of online public opinion monitoring software, which can monitor traditional media, news websites, forums, blogs, Twitter, Facebook and other online versions in real time. However, in the process of software selection, attention should be paid to the comprehensiveness of information collection, taking LSI intelligent system as an example.

2. Predict the trend of public opinion

The development of online public opinion events is usually divided into four stages: incubation period, outbreak period, transmission period and decline period. Before an emergency gets widespread attention from the society, it will experience a process of public opinion accumulation and fermentation. At this time, public opinion has not been fully exposed and is mostly in a hidden state. In the quantitative change stage before the outbreak, public opinion has different views and there is no more concentrated common topic and strong unified force, so this stage is the best time to deal with public opinion. Relevant government departments and enterprises in the public opinion software after receiving the public opinion early warning information, to maintain enough sensitivity, timely detection of signs, quickly deal with.

3. Use information gathering techniques

Founded in May 2003, Knowlesys International Ltd.(Knowlesys) is a high-tech company that specializes in Internet information processing. It has established rich experience and competitive advantages in the fields of accurate monitoring and vertical mining of mass information on the Internet.

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